Evaluation Cookbook

Further Reading
There has been a lot written about questionnaires. Listed below are some sources of information that you may find useful.

Carter, MP and Williamson, D (1996) Questionnaire Design. Staffordshire University Business School, Leek Road, Stoke-on-Trent ST4 2DF, United Kingdom http://www.staffs.ac.uk/buss/bscal/mandev/m_qm/t_que/que.htm

Gilbert, N (1993) Researching Social Life. Sage Publications, London.

Kirakowski, J (1997) Questionnaires in Usability Engineering. A List of Frequently Asked Questions, Human Factors Research Group, Cork, Ireland. http://www.ucc.ie/hfrg/resources/qfaq1.html

Moser, CA and Kalton, G (1979) Survey Methods in Social Investigation. Gower Publishing Company, Aldershot, England.

Oppenheim, AN (1992) Questionnaire design, interviewing and attitude measurement. Pinter, London.

Wilson, N and McClean, S (1994) Questionnaire Design: A Practical Introduction. University of Ulster. Copies available from: UCoSDA, Level Six, University House, University of Sheffield, Sheffield S10 2TN. Tel: 0114 272 5248, Email: j.burgan@sheffield.ac.uk