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Supplemental Observation
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o Items listed on observation proformas can be cross-referenced to specific themes addressed in other evaluation tools being used, such as questionnaires or interviews, to give different angles on the same evaluation topic.
o Proforma items can be cross-linked to original rationales for software, projects, or courses.
o Incorporate or substitute video observation, either of the participants or of the computer screen. This is particularly useful if detailed analyses of user actions are required, e.g. for HCI studies, or if a trained observer cannot attend all of the key observation sessions.
o Introduce monitoring software to record user actions during use of the software, such as mouse clicks and keyboard actions. Also useful for analysing a user's route through material or usage patterns for included software tools.

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Last modified: 25 March 1999.